Refund & cancellation policy

Written the way we'd want it written for us: plainly, with no traps.

Last updated July 2026

The 7-day free trial

Every plan starts with a 7-day free trial. A card is required to start (it keeps trial abuse down), but you are not charged during the trial. We send a reminder the day before it ends. On day 7, your card is charged for the plan you chose, unless you've cancelled.

Cancel anytime, in three taps

Settings → Subscription → Cancel → Confirm. No phone call, no retention rep, no dark patterns. If you cancel, your account switches to read-only: your past estimates stay viewable and exportable forever, you just can't create new ones.

The 48-hour grace refund

Meant to cancel and got charged anyway? If you cancel within 48 hours of a charge, you can request a full refund of that charge, self-serve. It's there for the honest “I forgot”. No explanation needed.

What we don't offer, and why

We don't offer a 30-day money-back guarantee. Behind every estimate are real costs (live pricing lookups, AI, image generation) that we pay whether or not you keep the plan. Instead of a guarantee we can't honestly sustain, we give you a genuine free trial to decide, and a 24-month price lock on annual plans so your price never creeps up on you.

Questions

Email support@bidkova.com and a real person will help.